Q1 - Can credits be purchased only through the Paypoint Network
?
A1 – Yes Paypoint is a well established provider of Utility Services
– has lots of local outlets and can
provide an Internet payment facility http://www.paypoint.co.uk/locator.aspx
Paypoint is the
sole provider for the consumer.
Q2 – Who pays the Landlord / Operator ?
A2 - Paypoint pay direct to the landlord operator
Q3 - What happens if the tenant runs out of credit in between
?
A3 - The Landlord/Operator can add credits to the meter via there automatic
meter reading system
Q4 – How does the Landlord/Operator know what credits have
been added to the meter and if
any tenant isn’t paying.?
A4 - Paypoint list payments plus the Landlord/Operator has a automatic
meter reading system which forms
part of the system equipment, and check individual or all readings.
Q5 - How do I know the Utility Meters supplied are reading correctly
?
A5 – All utility meters manufactured by meters uk Ltd are to known
International Standards such as
ISOEN 1434 – Heat ISOEN 1436 Electric ISOEN 1359 Gas ISOEN 4064
Water and have International and UK Accreditations - All meters are issued
with a Calibration Certificate free of charge.
Q6 – What happens when the credit on the meter runs out
?
A6 – A Emergency Credit facility on the meter (press the buttons)
will give a small credit which is recovered
next time the meter is credited
Q7 – What happens when the Emergency Credit runs out ?
A7 - A valve or switch device cuts the utility(s) being supplied
Q8 – What charges are made by meters uk Ltd to operate
the system ?
A8 – Dependent on volume of transactions – A small percentage
charge
Q9 – How is the mbus system connected in building(s) ?
A9 – The mbus system is hard wired with small twisted pair cabling
( bell wire) – it is connected into a M Bus
Master/Data Collector – the M Bus Master can connect up to 250 meters